How it works
Residents that have taken part in the scheme will need to show your confirmation email and proof of address to your chosen collection point on arrival. We ask residents bring their own bags or container.
Your new trees are two years old and approximately 40-60cm high. Treat them gently, as rough handling or being dropped can shock the roots, and it will take the trees longer to get established. When you get your trees home, store them somewhere cool, outside. Do not let the roots dry out, so keep them covered. They should be planted within a couple of weeks of receiving them. If you need to store them for longer then give them a temporary home in a pot and remember to transplant them during the dormant season (December to March). Please seek permission from the landowner if you do not own your property. If you have a small garden or patio, you can put each in a large pot permanently. The size of the pot will determine how big the tree gets, as once the roots have filled the pot the tree will stop growing. If you put your pot over soil, the roots will grow down through holes at the bottom of the pot into the ground so do be careful!
For more information about how to care for or plant your tree please look at our general planting advice downloadable PDF.